Returns & Exchanges
At Feastables, we want you to love every bite, but due to the perishable nature of our snacks, we generally cannot accept physical returns. If your order arrives damaged or is incorrect, please reach out to our team within 7 days of delivery for a full refund or replacement.
Document the Issue
Take clear photos of the damaged packaging, melted chocolate, or incorrect items along with your packing slip.
Contact Support
Email our support team with your order number and the photos you took to initiate a claim.
Internal Review
Our team will review your request within 48 hours to ensure it meets our quality guarantee standards.
Resolution
Once approved, we will issue a refund to your original payment method or ship out a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing